This policy explains what cookies are, which ones we use on the BioAlign website, and how you can control them.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies do not contain personally identifiable information on their own, but they can be linked to personal information we hold about you.
Effective Date: March 17, 2026
Types of Cookies We Use
1. Essential Cookies
These cookies are strictly necessary for the website to function. Without them, services you have asked for cannot be provided.
- Session management (keeping you logged in)
- Security tokens for form submissions (CSRF protection)
- Shopping cart and booking form state
Legal basis: Legitimate interest — these cannot be disabled without breaking core functionality.
2. Analytics Cookies
These cookies help us understand how visitors interact with our website so we can improve it.
- Google Analytics (_ga, _gid, _gat): Tracks page views, session duration, and traffic sources. Data is anonymized and aggregated.
Legal basis: Consent — you can opt out via your browser or Google's opt-out tool.
3. Preference Cookies
These cookies remember your settings and preferences to improve your experience.
- Language and region preferences
- Cookie consent status
4. Third-Party Cookies
Some pages may include embedded content (e.g., Google Maps, YouTube videos) that set their own cookies. We do not control these cookies — please refer to the respective third-party privacy policies.
Cookie Reference Table
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| wordpress_* | BioAlign | WordPress session management | Session | Essential |
| wp-settings-* | BioAlign | WordPress user preferences | 1 year | Essential |
| _ga | Google Analytics | Distinguishes unique users | 2 years | Analytics |
| _gid | Google Analytics | Distinguishes users (short-term) | 24 hours | Analytics |
| _gat | Google Analytics | Throttles request rate | 1 minute | Analytics |
| cookie_consent | BioAlign | Stores your cookie consent choice | 1 year | Preference |
Managing Your Cookie Preferences
You have several options to control or limit how cookies are used:
Browser Settings
Most browsers allow you to refuse or delete cookies. Here's how for common browsers:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
Note: Disabling essential cookies may prevent parts of our website from working correctly.
Google Analytics Opt-Out
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make significant changes, we will update the "Effective Date" at the top of this page.
We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
BioAlign Orthotic Insoles
11391 161 Street, Surrey, BC, Canada
📞 +1 778 318 6683
✉️ support@bioalign.com